To guarantee our traders and IT Professionals a fair, secure, reliable cash trading environment, dedicated NYSE Euronext market professionals are always on hand to provide advice and ongoing support. The first line of defense is a strict escalation procedure that swiftly addresses and rectifies any market disruptions. And that’s just the beginning
Cash Market Operations (CMO) provides traders and IT Professionals with real-time regulated cash market support. Two CMO surveillance teams—a Structured Products desk and a Dedicated Equities & Bonds desk—work with NYSE Euronext regulators every trading day between 07.00 and 19.00 CET to detect market manipulations, insider dealing, and potential member errors in strict accordance with regulatory guidelines.
Tel: +33 (0)1 49 27 50 10
Tel: +33 (0)1 49 27 50 00
To support CMO and ensure quality control, Cash Market Quality supervises the standard of service that you receive, and oversees activities such as risk and liquidity provider management.
Tel: +33 (0)1 49 27 18 74
In conjunction with IT providers, the European Service Desk monitors the central trading systems and core network. The team performs customer conformance tests, approves go-live dates, and provides traders and IT officers with technical support for all your test and production platforms.
Tel: +33 (0)1 49 27 50 50
NYSE Euronext provides every trader and IT Professionals with a dedicated Relationship Manager to act as your first point of contact for all non-technical or functional issues. Relationship managers are based in every European marketplace — Amsterdam, Brussels, Lisbon, London and Paris.
Contact your relationship managers to resolve any general queries, including:
For queries concerning relationship management, please email firstname.lastname@example.org, or phone:
Iberia: +351 (0)2 17 90 00 35
France, Italy, French-speaking Switzerland:
London: +44 (0)207 379 2902
Central & Eastern Europe (Germany, German-speaking Switzerland, Austria, Eastern Europe): +31 (0)20 550 4685
United Kingdom, Ireland, US: +44 (0)2 07 379 2649 / 2483 / 2708
Please note that a separate team is dedicated to processing membership applications. If you are interested in becoming a trading member of the Euronext Cash Market, please email email@example.com.