Connecting to NYSE Euronext Bonds

To guarantee our traders and IT Professionals a fair, secure, reliable cash trading environment, dedicated NYSE Euronext market professionals are always on hand to provide advice and ongoing support. The first line of defense is a strict escalation procedure that swiftly addresses and rectifies any market disruptions. And that’s just the beginning

Market Support

Cash Market Operations (CMO) provides traders and IT Professionals with real-time regulated cash market support. Two CMO surveillance teams—a Structured Products desk and a Dedicated Equities & Bonds desk—work with NYSE Euronext regulators every trading day between 07.00 and 19.00 CET to detect market manipulations, insider dealing, and potential member errors in strict accordance with regulatory guidelines.

Market Surveillance Equities & Bonds Desk

equities.eu@nyx.com
Tel: +33 (0)1 49 27 50 10

NYSE Arca Europe Desk

naetrading@nyx.com
Tel: +33 (0)1 49 27 50 00

To support CMO and ensure quality control, Cash Market Quality supervises the standard of service that you receive, and oversees activities such as risk and liquidity provider management.

Market Quality

fcalamini@nyx.com
Tel: +33 (0)1 49 27 18 74

Technical Support

In conjunction with IT providers, the European Service Desk monitors the central trading systems and core network. The team performs customer conformance tests, approves go-live dates, and provides traders and IT officers with technical support for all your test and production platforms.

European Service Desk

esd@nyx.com
Tel: +33 (0)1 49 27 50 50

Relationship Management

NYSE Euronext provides every trader and IT Professionals with a dedicated Relationship Manager to act as your first point of contact for all non-technical or functional issues. Relationship managers are based in every European marketplace — Amsterdam, Brussels, Lisbon, London and Paris.

Contact your relationship managers to resolve any general queries, including:

  • Individual client operational projects
  • Market strategy
  • Impact of specific NYSE Euronext projects, such as migrations
  • NYSE Euronext information and documentation

For queries concerning relationship management, please email eurmteam@nyx.com, or phone:

Benelux

  • Amsterdam: +31 (0)2 0550 4757 / 4385
  • Brussels: +32 (0)2 50 99 504

Iberia: +351 (0)2 17 90 00 35

France, Italy, French-speaking Switzerland:

  • Paris: +33 (0)1 49 27 19 14 / 14 53

London: +44 (0)207 379 2902

Central & Eastern Europe (Germany, German-speaking Switzerland, Austria, Eastern Europe): +31 (0)20 550 4685

United Kingdom, Ireland, US: +44 (0)2 07 379 2649 / 2483 / 2708

Please note that a separate team is dedicated to processing membership applications. If you are interested in becoming a trading member of the Euronext Cash Market, please email cashmembershipeu@nyx.com.